Contact

Last updated: February 2026

At Axura, we’re here to help! Whether you have questions about our products, orders, shipping, or returns, our support team is ready to assist you.

Customer Support

For faster assistance, please include your order number (if applicable) when contacting us.

We can help with:

• Order status and tracking

• Returns and refunds

• Cancellations

• Product inquiries

• Payment issues

• General questions

Support Hours

• Monday – Friday: 9:00 AM – 6:00 PM (EST)

• Saturday & Sunday: Limited support

• Response time: 24–48 business hours

Contact Information

Trading Name: Axura
Website: https://axura.shop/

Email: sales@axura.shop
Phone: +1 773-919-4274

Business Address:
58 Boulder Dr
Nebo, North Carolina, 28761
United States

You can also use the contact form on our website, and a member of our support team will respond as soon as possible.